This policy applies to all personal information First Chop receives either via the First Chop website, or information supplied to First Chop by an individual or client.
First Chop is both a data controller (our websites) and data processor (information given to us by our clients). In all cases we are committed to protecting the privacy of personal data.
This policy explains how our business, www.firstchop.co.uk use any information you provide and the ways in which we protect your privacy. We ask you to read it carefully.
We treat any personal information (which means data from which you can be identified, including your name, address, e-mail address) that you give us, or that we obtain from you/our clients, in accordance with the provisions of the General Data Protection Regulations . Under these regulations we have a legal duty to protect any information we collect from you. Any amendments to this policy will continue to be in accordance with the provisions of the General Data Protection Regulations. We ask you to check it occasionally to make sure you are aware of the latest version.
When we request information from you, a statement will appear near or next to that part of the website, where the capture of data occurs, explaining what we need your data for and with a reference to this privacy statement. In addition, we may automatically collect information about the website that you came from or are going to. We also collect information about the pages of this website that you visit, IP addresses, the type of browser you use and the times you access this website. However, this information is not used to identify you.
When someone visits our websites we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
No user-specific data is collected by either First Chop or any third party.
The personal information we collect via our website allows us to respond to your enquiry; provide the products and services you have ordered; administer our website and provide customer services; meet legal, regulatory and compliance requirements; gather management information to form statistical and trend analysis; communicate with you; contact you about our products and services which we think might be of interest to you (where we have the appropriate permissions to do so); contact you regarding employment opportunities.
Where you have given us the appropriate permissions during the registration process to the website/ website services (as applicable), we may from time to time contact you by email or telephone or post about our products and services that may be of interest to you.
If at any point, you would like to opt-out of receiving marketing communications from us please email us, stating your preferences, at email@example.com. If requested all your personal data stored will be deleted entirely from our system.
Any information obtained via our website, is held electronically at First Chop, B2, Barton Hall Industrial Estate, Hardy St, Peel Green, Eccles, Manchester M30 7NB and via a third party which provides a secure and fully encrypted CRM solution. If requested, all the personal data we hold can be disclosed to you. Should we discover that our data has been breached you will be notified within 72 hours.
We do not sell, trade or rent your information to other parties. We may employ the services of third party service providers to help us in certain areas, such as website hosting, maintenance and print. In some cases, the third party may receive your information.
However, at all times, we will control and be responsible for the use of your information.
We may disclose your information if required to do so by law for information such as a court order, witness summons, or complaint from governmental authorities
First Chop will ensure, by way of training or otherwise, that staff carry out their tasks in a way that will ensure compliance with data protection laws (including GDPR). Each member of staff shall have access to this policy and shall have an obligation to comply with it.
First Chop will comply with data protection obligations in accordance with its service agreement including, where appropriate, a data processing agreement.
First Chop shall periodically review this Policy and other policies to ensure that they continue to comply with the relevant legal requirements.
Our website may contain links to other websites. We are not responsible for privacy policies or practices of other websites to which you choose to link from this site. We encourage you to review the privacy policies of those other websites so you can understand how they collect, use and share your personal information.
If you have any questions about this policy or your personal information, please contact us at firstname.lastname@example.org
Controller – A party which determines the purposes and means of the data processing
Data – Any information which is recorded electronically or, where recorded in a manual format (e.g. on paper), is organised by reference to an individual.
Data subject – The individual to whom the personal data relates.
Individual Rights Request – A request from a data subject in respect of their personal data, e.g. to access, erase, or rectify their personal data, or object to its processing.
Personal data – Any data relating to an identified or identifiable natural person. This can include (but is not limited to) names, addresses, email addresses, positions held, photographs, job applications, personnel files and correspondence to and from an individual.
Personnel – All employees of First Chop at all levels.
Processing – Any operation performed on personal data, such as collection, recording, storage, retrieval, use, combining it with other data, transmission, disclosure or deletion.
Processor – A party processing personal data on behalf of a controller, under the controller’s instructions.
Supplier – Any external vendor, supplier, consultant or similar third party engaged to provide services to First Chop.